Lookup DNSP by Suburb Tool

What the Lookup DNSP by Suburb Tool Does

You type a suburb name and pick it from a list that shows the state and postcode. The tool then names the Electricity Distributor (DNSP) for that area. A DNSP (Distribution Network Service Provider) owns and operates the poles and wires of the local network.

The tool shows the distributor's own published contact details:

• Faults & Outages: the 24/7 phone number.
• General Enquiries: the phone number.
• Email: the address, where the distributor publishes one.
• Links: the website and contact page, and the outage map where the distributor publishes one.
• Postal: the postal address.

We re-verify these details periodically.

How to Find DNSP by Suburb

1. Type the first letters of the suburb name.
2. Pick the entry (suburb, state, and postcode) that matches your address with a tap, a click, or the arrow keys and Enter.
3. Read the name of the distributor for that area.
4. Use the contact details. On a phone, tap the Faults & Outages number to call it.

You can link straight to an answer, e.g. /online-tools/lookup-dnsp-by-suburb-tool/app/?suburb=RICHMOND+VIC+3121

When to Use the DNSP Suburb Lookup Tool

Start here when you know the suburb but not the postcode. To choose between the lookup tools, and for why you may need your distributor (above all, for your smart meter data), see Lookup your DNSP by Postcode, Suburb or NMI.

Border Suburbs and Suburb Names in More Than One State

• Border suburbs: network boundaries do not follow suburb boundaries. For a suburb that borders more than one network, the tool shows every distributor for that area.
• Your exact distributor: exactly one distributor serves each electricity connection. The NMI (National Metering Identifier) on your bill gives the exact answer, and the Lookup DNSP by NMI Tool reads it.
• Same suburb name, different state: the same suburb name can exist in more than one state. Each entry in the list shows the state and postcode, so you pick the entry that matches your address.

Features

• Covers delivery-area suburbs and localities in every Australian state and territory
• Uses suburb and postcode data from the Australia Post delivery-area list (via the open australian-postcodes dataset)
• Displays on Desktops, Laptops, Tablets & Smart Phones
• Browser-Based (No Installation)
• Free for Personal and Commercial Use
• No Payment & No Signup

Frequently Asked Questions

• What does the Lookup DNSP by Suburb Tool show? It names the Electricity Distributor (DNSP) for the suburb you pick. It also shows the distributor's own published contact details, including the 24/7 faults and outages number.
• How do I find DNSP by suburb? Type the first letters of the suburb name and pick the entry that matches your address. The tool then names the distributor for that area.
• Why does the DNSP suburb lookup tool show more than one distributor? The suburb borders more than one network, so the tool shows every distributor for that area. Exactly one distributor serves your connection, and the NMI on your bill gives the exact answer.
• Why does each suburb in the list show a state and postcode? The same suburb name can exist in more than one state. The state and postcode let you pick the entry that matches your address.
• Is the suburb lookup tool free? Yes. The tool is free, runs in your browser, and needs no payment and no signup.

Easy and Secure

• Browser-Based (No Installation)
• No Payment & No Signup
• Private - Your Data is not shared with 3rd Parties